Looking for help? Here are our most frequently asked questions
Everything you need to know about TEV and our products. Can’t find the answer to a question you have? No worries, just click ‘I’ve got a question’ !
General Questions
We specialize in manufacturing high-performance electric and hydrogen-powered commercial vehicles, focusing on sustainable and zero-emission transportation solutions.
Hydrogen engines offer faster refueling and longer range, making them ideal for long-haul transport, while battery-electric vehicles are more suited for urban and short-range applications.
Our manufacturing facilities are located in multiple locations, with a state-of-the-art 150,000 sq. ft. R&D facility in Gujarat, India.
Products & Services
We manufacture a range of commercial vehicles, including 10T and 45T electric trucks, as well as hydrogen-powered trucks for various industrial and logistics applications
The Power Home Link is a microgrid system that enables bidirectional power flow, allowing vehicles to charge efficiently and supply power back to homes during outages.
Yes, our electric trucks are compatible with DC fast chargers, and our hydrogen trucks can be refueled within minutes at designated hydrogen stations.
Technical Support
Our vehicles come with a comprehensive warranty covering the battery, hydrogen engine system, and drivetrain for a specified period or mileage.
If you experience issues, refer to the user guide or contact our technical support team for step-by-step assistance.
EVs require periodic battery health checks, software updates, and brake inspections. Hydrogen trucks need fuel cell maintenance and system checks.
Ordering & Delivery
You can place an order through our website, authorized dealers, or by contacting our sales team directly.
Delivery times vary based on the model and customization. Typically, electric trucks take 1-2 months, while hydrogen trucks may take longer due to production and infrastructure requirements
Yes, we supply our vehicles to various international markets. Please check with our sales team for availability in your region.
User Guides
Plug the vehicle into a compatible AC or DC charging station and follow the on-screen instructions on the dashboard.
Connect the hydrogen dispenser to the vehicle’s fueling port, follow safety instructions, and refuel within minutes at a certified hydrogen station.
Our electric trucks offer a range of up to 250 km per charge, while hydrogen trucks can exceed 400 km per refueling, depending on conditions.
Compliance & Safety
Yes, our trucks meet international safety, emission, and regulatory standards, ensuring the highest level of compliance.
Our trucks come with advanced safety features, including collision avoidance, lane departure warning, adaptive cruise control, and emergency braking.
Hydrogen fuel is stored in high-pressure, crash-tested tanks and follows strict safety protocols to prevent leaks and ensure secure operation.
General Questions
Everything you need to know about the product. Can’t find an answer ? Contact our team
We specialize in manufacturing high-performance electric and hydrogen-powered commercial vehicles, focusing on sustainable and zero-emission transportation solutions.
Hydrogen engines offer faster refueling and longer range, making them ideal for long-haul transport, while battery-electric vehicles are more suited for urban and short-range applications.
Our manufacturing facilities are located in multiple locations, with a state-of-the-art 150,000 sq. ft. R&D facility in Gujarat, India.
We are committed to reducing carbon emissions by developing zero-emission trucks, integrating renewable energy solutions, and optimizing energy efficiency in our production processes.
Yes, we collaborate with financial institutions to provide leasing and financing options for businesses looking to transition to sustainable transportation.
You can follow us on our official website, subscribe to our newsletter, or connect with us on social media for the latest updates.
Products & Services
Everything you need to know about the product. Can’t find an answer ? Contact our team
We manufacture a range of commercial vehicles, including 10T and 45T electric trucks, as well as hydrogen-powered trucks for various industrial and logistics applications
The Power Home Link is a microgrid system that enables bidirectional power flow, allowing vehicles to charge efficiently and supply power back to homes during outages.
Yes, our electric trucks are compatible with DC fast chargers, and our hydrogen trucks can be refueled within minutes at designated hydrogen stations.
Absolutely! We offer customization options, including payload capacity, battery configurations, and specialized features based on industry requirements
Yes, our trucks are equipped with smart telematics and fleet management systems to optimize efficiency, monitor performance, and enhance safety.
Technical Support
Everything you need to know about the product. Can’t find an answer ? Contact our team
Our vehicles come with a comprehensive warranty covering the battery, hydrogen engine system, and drivetrain for a specified period or mileage.
If you experience issues, refer to the user guide or contact our technical support team for step-by-step assistance.
EVs require periodic battery health checks, software updates, and brake inspections. Hydrogen trucks need fuel cell maintenance and system checks.
Yes, our vehicles are equipped with IoT-enabled remote diagnostics to detect and resolve issues efficiently.
Our trucks receive over-the-air (OTA) software updates to enhance performance, safety, and efficiency or you can bring your vehicle to the nearest service center to get the
updates.
Contact our 24/7 roadside assistance, and our support team will guide you through the next steps
Ordering & Delivery
Everything you need to know about the product. Can’t find an answer ? Contact our
team
You can place an order through our website, authorized dealers, or by contacting our sales team directly.
Delivery times vary based on the model and customization. Typically, electric trucks take 1-2 months, while hydrogen trucks may take longer due to production and infrastructure requirements
Yes, we supply our vehicles to various international markets. Please check with our sales team for availability in your region.
Additional costs may include taxes, registration fees, charging or refueling infrastructure, and optional add-ons depending upon the country you’re residing.
Yes, once your order is confirmed, you will receive updates on the production and delivery status via E-mail.
Yes, we offer test drives and live demonstrations at our dealerships and special events.
User Guides
Everything you need to know about the product. Can’t find an answer ? Contact our team
Plug the vehicle into a compatible AC or DC charging station and follow the on-screen instructions on the dashboard.
Connect the hydrogen dispenser to the vehicle’s fueling port, follow safety instructions, and refuel within minutes at a certified hydrogen station.
Our electric trucks offer a range of up to 250 km per charge, while hydrogen trucks can exceed 400 km per refueling, depending on conditions.
Our smart dashboard and mobile app provide real-time battery and fuel status, along with driving analytics.
Our vehicles feature multiple driving modes, including Eco, Performance, and Regenerative Braking, to optimize efficiency.
The user manual is available on our website and also provided along with the vehicle.
Compliance & Safety
Everything you need to know about the product. Can’t find an answer ? Contact our team
Yes, our trucks meet international safety, emission, and regulatory standards, ensuring the highest level of compliance.
Our trucks come with advanced safety features, including collision avoidance, lane departure warning, adaptive cruise control, and emergency braking.
Hydrogen fuel is stored in high-pressure, crash-tested tanks and follows strict safety protocols to prevent leaks and ensure secure operation.
Our vehicles are certified by regulatory bodies such as AIS, ISO, and other regional standards, depending on the market.
Our battery and hydrogen systems undergo rigorous testing, including thermal management, impact resistance, and automated safety shut-off mechanisms.
Yes, we provide training programs to educate drivers on optimal usage, safety protocols,
and energy efficiency